Support
Frequently asked questions
What are your products intended for?+
All Narcivo Labs products are intended solely for laboratory and scientific research by qualified professionals. They are not for human or animal consumption.
How should I store my vials?+
Lyophilized peptides should be stored at -20°C, protected from light. Bacteriostatic water is stored at controlled room temperature. Product-specific storage details are listed on each product page.
Can I request a Certificate of Analysis?+
Yes. COAs for a specific lot are provided on request. Email support@narcivolabs.com with the product name and lot number from your vial.
How long does shipping take?+
Orders are typically processed within 1–2 business days and delivered within 2–5 business days for U.S. domestic shipping.
What payment methods do you accept?+
We accept major credit cards through our secure, encrypted checkout provider. Additional payment methods may be added over time.
Do you offer wholesale or research partnerships?+
Yes. Reach out via our contact form and our team will follow up.